Petros Dalmaras

Petros is working since 27 years for Athenian Brewery always in roles close to the Customer & Consumer, collaborating cross functionally, managing people & processes. Areas of involvement Sales, Trade Marketing and Customer Service, being often part of transformational procedures as key Stakeholder. Strong Assets are People Management & Motivation, open minded, Negotiation, Innovative thinking, Results oriented, listening with Empathy. He deeply believes in human perspective using the moto that ‘business is a human 2 human situation’. Only humans can understand ‘what technology for what reason’. The only prerequisite is to adjust.. Proud member of Heineken Global Customer Service Community, leads one of the best Heineken Service teams all over the world. He had the honor to be candidate for Manager of the Year award in Customer Care in 2022 and recently expanded his knowledge as accredited mediator. Diversity & Inclusion are key drivers in his Life.