Konstantinos Kourtis

Konstantinos Kourtis holds a 5-year MEng Degree in Rural & Surveying Engineering from NTUA, admitted within top 5% nationally, and an MSc in Services Management from AUEB where he graduated among the top 2% of his class.Konstantinos joined the CX & Simplification Unit of Eurobank within 2021 and currently serves as the Head of Customer Journeys’ Discovery Unit, specializing in the end-to-end reengineering of journeys across channels & segments. He has participated in numerous initiatives of the digital transformation program taking place, gaining a solid expertise on operational restructuring. Prior joining Eurobank, Konstantinos has worked in the consulting industry where he has been involved in the implementation of major reforms and public policies in Greece, gaining exposure on EU structural funds & financial instruments.