Dimitrios Konstantakatos 

Dimitrios Konstantakatos is a Senior Manager at EY Greece, specializing in CX and Service Design to help organizations bridge the gap between design, business, and technology. Leveraging Design Thinking, innovation sprints, and CX platforms, he creates user-centered solutions that drive business transformation and deliver measurable value. At EY, Dimitrios leads cross-functional teams to conduct user research, facilitate co-creation workshops, and prototype services, ensuring seamless integration into agile environments. With a focus on aligning user needs with business objectives, he enables organizations to harness the power of CX platforms and cutting-edge technologies to design impactful, future-ready experiences.